Frequently Asked Questions

Do you provide customer support?

Yes, we provide comprehensive customer support to ensure you get the most from your Invisible Systems solution. Our support team is available to assist with setup, troubleshooting, and ongoing system use. We also have a comprehensive support centre that is always available for customer queries.

How can I pay for my smart monitoring solutions?

We offer flexible subscription-based payment options to suit your needs. This allows you to spread the cost of your smart monitoring solution over time, with ongoing support, maintenance, and updates included as part of your subscription.

What types of monitoring solutions do you offer?

We offer smart monitoring solutions for legionella, temperature, humidity, CO₂, vibration, energy usage, and more. Designed to help your business meet compliance standards, improve efficiency, and reduce manual checks.

Can I monitor multiple locations from one platform?

Yes, our platform is designed to monitor multiple parameters simultaneously, including temperature, CO₂ levels, humidity, energy usage, and Legionella risk. This gives you a complete overview of your environment or operations in real time, helping you stay compliant, efficient, and in control.

Do I have to involve my IT teams to install the kit?

No, the system uses LoRaWAN technology, which operates independently of your internal IT network. This means there’s no need for complex integration or involvement from your IT team during installation or operation. It’s a secure, wireless solution designed for quick and hassle-free deployment.

Contact Invisible Systems

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